Retail Scheduling Software For Efficient Appointments

Revolutionizing retail appointment scheduling

Enhance your retail business with SUMO Scheduler's advanced appointment scheduling software. Unlock untapped sales potential, streamline employee schedules, and elevate customer service for seamless coordination and enhanced satisfaction.

Coordinating appointments and in-store events.
Improve client service, boost customer satisfaction and loyalty.
Reduce appointment setting friction and admin.
Convert customer inquiries into in-store visits with easy online scheduling.

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Revolutionizing Retail Engagement with SUMO Scheduler

Intelligent customer engagement for great teams

See why top revenue companies use SUMO Scheduler to accelerate pipeline velocity.

Real world results that are helping out retail partners to fulfill their missions

+35%

Customer & staff satisfaction

+25%

Staff productivity

+70%

Appointment bookings

-35%

Appointments cancellations

Appointment scheduling software for retail stores

Brick-and-Mortar Retail

Personal Shopping Appointments: Let customers book time with a sales associate for styling or product selection.

Store Events: Manage RSVPs and check-ins for in-store launches, seasonal events, or exclusive previews.

Online Consultations: Allow virtual appointments for product advice, troubleshooting, or personalized recommendations.

Customer Service Appointments: Schedule return support, warranty consultations, or tech setup assistance in-store or online.

Booking and scheduling for Personalized shopping experiences

Specialty Service Retailers

Fitting & Custom Orders: Schedule fittings or consultations for made-to-order items like furniture, jewelry, or clothing.

Repairs & Alterations: Let customers book time to drop off or pick up items needing service.

Product launches: Host exclusive, invite only product launches and events.

Service Demos or Training: Let users schedule live tutorials or workshops in-store or virtually.

Booking and scheduling for Customer events

Staff Scheduling

Multi-Location Coordination: Schedule team members across branches or pop-up locations.

Training and Onboarding: Organize one-on-one or group sessions for new hires or seasonal staff.

Delivery & assembly: Schedule appointments for product delivery, ensuring a smooth and efficient process for customers.

Booking and scheduling for Improved operational efficiency

E-Commerce

Virtual Shopping Consultations: Let customers schedule live video calls with product specialists for guided support and product advice.

Customer Support Scheduling: Enable scheduled callbacks or live chats with support teams for order issues, returns, or product questions.

Influencer & Affiliate Sessions: Schedule content planning, product training, or co-branded sessions with affiliate partners and influencers.

Events: Host workshops or training sessions on product use or styling tips, creating a more engaging customer experience.

retail scheduling software sumo use cases

Retail scheduler with all the features you need

SUMO Scheduler provides retail businesses with user-friendly customer scheduling software, streamlining operations and maximizing productivity. With SUMO, your team can spend less time coordinating schedules and more time focusing on serving clients and driving sales.

Community engagement

Utilize online appointment and event scheduling to connect with customers, clients, and community partners. Implement SUMO across various platforms such as your retail website, email, text messages, or social media channels.

Tailored Scheduling Experience

Engage customers and clients with customized scheduling flows tailored to their specific needs. Utilize powerful resource pool technology to ensure optimal scheduling and resource allocation.

Automated data capture

Reduce administrative workload and capture essential customer information directly within the SUMO platform.

Complete engagement platform

Expand outreach efforts by offering one-on-one appointments, group events, and classes that queue scheduling options to enhance customer engagement and satisfaction.

Easy to scale, use & manage

Manage unlimited users across multiple store locations. Admin can create custom scheduling processes by user and role, aligning with your go-to-market sales strategy and brand.

Right-sized your solutions

SUMO’s flexible product packages & pricing are right-sized for your business needs.

Powerful Scheduling Capabilities for Retail

Happy Clients

See what our customers and fans around the world are saying about us.

The implementation process was seamless as their team was always available and very easy to work with. We're now able to more easily set up and manage user schedules.

Ashley Jones Associate Director - Salesforce Neighborhood Trust Financial Partners

SUMO's appointment scheduler is robust and technically scalable, and the have strong online support. Happy to report positive experiences with them.

Jim Gilbert Salesforce Consulting Director Huron Consulting

This tool has helped our students schedule appointments with our reps at a time that is convenient for them. It has really helped us spend our time on the right students.

Taylor Neece Dean of Admissions California Baptist University

The seamless interaction between SUMO and Salesforce enables us to quickly send appointment invites, and easily know when a student has scheduled an appointment.

Rebeca Lamadrid VP, Operational Effectiveness The Washington Center

We highly recommend SUMO due to the superior customer service and support! The level of support we receive goes above and beyond. Thank you SUMO for your support!